DC Flooring Supplies is a newly established distribution warehouse in Kelowna. We have strategically combined the knowledge of professional flooring installers with a team of experienced distribution experts to pretty much make customer service superheroes!
The name DC doesn’t stand for a comic book or shoe company, or “Distribution Center”. Simply put, it stands for Dennis and Chris. We both have a flooring installation and business background, and wanted to create a company that suits installer needs and carries the best professional products for your job.
As a new store, there is no legacy to follow, but we are excited about creating one! Our goal is for this flooring supply distribution to thrive, built on the customer service, product knowledge, and quality products. Our business has been carefully designed for efficiency; to get you in and out quickly with your installation materials, and over to the job site!
DC Flooring Supplies LTD is committed to:
- Distributing quality, branded flooring supplies to our customers.
- Differentiating ourselves in the market by providing excellent customer service and product knowledge.
- Valuing long-term relationships with suppliers and customers
- Maintaining a vision towards the future, and leading as the industry changes and develops
Meet the Team
Meet the Team @ DC Flooring Supplies
Operations Manager- Customer Service Specialist
Julie has been in the flooring industry her whole life. Proudly working alongside her dad as installer, in retail sales, operations management and commercial project coordinating. She spent 14 years in wholesale distribution for Pacific Rim Flooring starting in the warehouse, sales and eventually management. Julie is passionate about the industry and trades. She believes in education and customer service, helping get the job done right, on schedule and have you leave with a smile on your face is her goal everyday. When she’s not working, she’s finding adventures, volunteering, and making memories. Julie loves the mountains, playing sports, Starwars, rodeos, wrestling and spending quality time with family and friends.
Technical Support- Customer Service Specialist
Ron has been in the flooring business since 1990. He started out at Professional Floor Supplies, which changed to Pacific Rim Flooring, which changed to Golden Floor Accessories. He has had a number of responsibilities including Sales, In and Out of Town Deliveries, Warehouse Management and Customer Service. Now he is pleased to be starting out with this brand new company, DC Flooring Supplies. He is eager to help all clients with their inquiries and serve with friendliness and efficiency. In his spare time, Ron enjoys volunteering and helping his friends and neighbours. He enjoys walking, playing games, golf and getting together with friends. He has been married for over 40 years, has 2 grown children (a son living in Victoria, and a daughter; her husband and 1 granddaughter living in Hamilton).
Logistics Manager- Customer Service Specialist
Trevor has been working in the flooring industry since 2004, from supplies & deliveries, sales/ territory representation and retail. Trevor has strived to build relationships in the flooring world and has a good sense of the clients needs. He is eager to use his knowledge and experience to provide quality customer service at DC Flooring supplies. Trevor is a true believer in empathy, treating others how he would want to be treated. Trevor is a proud husband, and father of three beautiful children. When he’s not at work you can find him spending time with his beautiful wife, walking the dogs, manicuring his yard, repairing vehicles/ equipment for family and friends, camping or out on some sort of an adventure.
Technical Support- Customer Service Specialist
Bernadette started her career in the flooring industry in 2008 when Dennis (of DC flooring supplies Ltd) was a tile installer ready to take on his first apprentice. She took a chance in an industry that showed constant opportunity for real time problem solving and progress. In her time with DMH tiling she learned the value of loyalty to the contractors we served as well as the knowledge gained from collaborating with the other trades onsite. This work relationship gave her the experience and opportunity needed to build her own reputation as a tile installer in the Okanagan. Bernadette is an eager advocate for women in trades and feels personally invested in all of her projects working under her own company Harper Tile and Design. Admittedly, she gets “nerdy” about product specifications, technical data, and being up to date on innovative installation materials and evolving techniques. Bernadette is rarely seen without her sidekick, Penny, who has been lucky enough to be an on-site dog for 7 years. Her downtime is happily consumed by travelling to drag race events with husband Tyson and volunteering with local animal welfare groups ALERT and Paws It Forward Dog Rescue.